Policies
Notice of Privacy Practices
How your protected health information may be used and disclosed, and your rights over it.
Effective
Draft: awaiting the practice's review
This document has been prepared for MRSC Solutions LLC and describes how this website works. It takes effect once the practice's attorney or compliance adviser has approved it.
This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.
Our commitment
MRSC Solutions LLC is required by law to keep your protected health information (PHI) private, to give you this notice of our legal duties and privacy practices, and to follow the notice currently in effect. The practice provides psychiatric care by secure video to patients in Florida, New York, Arizona, Massachusetts, Oregon, and California, and this notice applies wherever you are seen.
How we may use and disclose your health information
For treatment
We may use your health information to provide your care, and disclose it to other clinicians involved in your treatment, for example, a therapist you also see, your primary care provider, or a pharmacy filling a prescription.
For payment
We may use and disclose your health information to be paid for your care: to confirm your insurance cover, to submit a claim, or to bill you.
For health care operations
We may use your health information to run the practice: for quality review, training, and administration.
Other uses permitted or required by law
- Appointment reminders, and information about treatment alternatives
- Where the law requires it, including public health reporting and reporting of abuse or neglect
- To prevent a serious and imminent threat to the health or safety of a person or the public
- For health oversight, judicial and administrative proceedings, and law enforcement, as the law permits
- To business associates who do work for us under a written agreement that requires them to protect your information
Uses that need your written authorization
Most uses and disclosures of psychotherapy notes, uses for marketing, and any sale of your health information require your written authorization. You may revoke an authorization in writing at any time, except to the extent we have already acted on it.
Your rights
- Access. You may see and get a copy of your health information, electronically where it is readily producible.
- Amendment. You may ask us to correct information you believe is wrong or incomplete.
- Accounting of disclosures. You may ask for a list of certain disclosures we have made.
- Restrictions. You may ask us to limit how we use or disclose your information. Where you have paid in full yourself for a service, and ask us not to tell your health plan about it, we must agree.
- Confidential communications. You may ask us to contact you in a particular way or at a particular place.
- Paper copy. You may ask for a paper copy of this notice at any time, even if you agreed to receive it electronically.
- Breach notification. We will tell you if a breach occurs that may have compromised the privacy or security of your information.
Changes to this notice
We may change this notice. Changes apply to information we already hold as well as information we receive later. The current notice is always on this page with its effective date.
Complaints
If you believe your privacy rights have been violated, you may complain to us using the details below, or to the U.S. Department of Health and Human Services, Office for Civil Rights. You will not be penalized or treated differently for complaining.
Contact
Our Privacy Officer is Rachel Christian, PMHNP-BC.
MRSC Solutions LLC
2054 Vista Pkwy, Suite 400, West Palm Beach, FL 33411
Telephone: (561) 849-4565
Email: rachel@mrscsolutions.com